GulfBase Live Support
18/01/2015 06:21 AST
Oman Investment & Finance Company said it has established a dedicated quality centre to enhance the quality aspects of its billing operations and improve the customer service for utilities billing.
Accuracy and precision would be the main focus with which this centre would function, said a statement from the Omani firm.
The accomplishment of setting the quality centre is considered to be an important step towards a higher quality of service, and is result of company's continuous focus on efficiency.
The new centre relies on a dedicated and professional team, who operates on a customized platform of data analysis and monitoring; and operations management in order to conform the quality expectations.
The role of the quality centre focuses towards improving the customer experience as a short-term objective and minimising the commercial loss at electricity and water generation as a long-term objective.
The new facility has been established in co-ordination with Public Authority for Electricity & Water (PAEW), and Muscat Electricity Distribution Company (MEDCo).
Trade Arabia
07/04/2015
Oman Investment and Finance (OIFC) on Monday said that Wasel Exchange, its wholly owned subsidiary, started operations of its head office and first branch in Ghala.
OIFC last year said tha
Times of Oman
29/05/2014
The board of directors of Oman Investment and Finance Company (OIFC) yesterday decided to recommend a 25 per cent cash divided amounting to OMR5 million. This is subject to the approval of shareholde
Times of Oman
03/02/2014
Oman Investment and Finance Co (OIFC) posted a net profit of RO5.05mn for the nine-month period ended December 31, 2013, compared with RO1.75mn for the same period of the previous year - an incre
Muscat Daily
Ticker | Price | Volume |
---|
Ticker | Price | Change |
---|---|---|
ALPHADHABI | 11.10 | 0.12 (1.09 |
IQCD | 12.56 | 0.13 (1.04 |
ADNOCLS | 4.42 | 0.02 (0.45 |
ADPORTS | 4.04 | -0.06 (-1.47 |
NMDC | 23.00 | 0.32 (1.41 |
16/04/2025
Commercial Bank, a leader in innovative digital banking solutions in Qatar, in collaboration with Microsoft, hosted the first DHL4SMEs workshop on digital and financial strategies for SMEs at Commerc
The Peninsula
16/04/2025
Dukhan Bank announced the names of the most recent round of draw winners for Thara'a, its Shariah compliant savings account, at the Bank's headquarters.
The draw was conducted under the supe
The Peninsula
16/04/2025
Bank Muscat, the largest financial institution in Oman, reported a net profit of RO58.56mn for the first quarter of 2025, compared to RO54.24mn reported during the same period in 2024, reflecting a y
Muscat Daily
16/04/2025
E& shareholders on Tuesday approved the Board's recommendation for FY 2024 of cash dividend of 83 fils (Dh0.83) per share for the fiscal year 2024.
Jassem Mohamed Bu Ataba Alzaabi, Chairman
Khaleej Times
15/04/2025
Dukhan Bank, Qatar's leading provider of Sharia-compliant financial solutions, has launched a new House Finance campaign offering customers exclusive benefits, including a competitive profit rate as
The Peninsula