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18/01/2015 06:21 AST
Oman Investment & Finance Company said it has established a dedicated quality centre to enhance the quality aspects of its billing operations and improve the customer service for utilities billing.
Accuracy and precision would be the main focus with which this centre would function, said a statement from the Omani firm.
The accomplishment of setting the quality centre is considered to be an important step towards a higher quality of service, and is result of company's continuous focus on efficiency.
The new centre relies on a dedicated and professional team, who operates on a customized platform of data analysis and monitoring; and operations management in order to conform the quality expectations.
The role of the quality centre focuses towards improving the customer experience as a short-term objective and minimising the commercial loss at electricity and water generation as a long-term objective.
The new facility has been established in co-ordination with Public Authority for Electricity & Water (PAEW), and Muscat Electricity Distribution Company (MEDCo).
Trade Arabia
07/04/2015
Oman Investment and Finance (OIFC) on Monday said that Wasel Exchange, its wholly owned subsidiary, started operations of its head office and first branch in Ghala.
OIFC last year said tha
Times of Oman
29/05/2014
The board of directors of Oman Investment and Finance Company (OIFC) yesterday decided to recommend a 25 per cent cash divided amounting to OMR5 million. This is subject to the approval of shareholde
Times of Oman
03/02/2014
Oman Investment and Finance Co (OIFC) posted a net profit of RO5.05mn for the nine-month period ended December 31, 2013, compared with RO1.75mn for the same period of the previous year - an incre
Muscat Daily
| Ticker | Price | Volume |
|---|
| Ticker | Price | Change |
|---|---|---|
| ALPHADHABI | 10.90 | -0.38 (-3.37 |
| IQCD | 13.22 | -0.03 (-0.23 |
| ADNOCLS | 4.95 | -0.11 (-2.18 |
| ADPORTS | 4.26 | -0.12 (-2.74 |
| NMDC | 24.50 | 0.16 (0.65 |
10/03/2025
Doha Bank introduced a suite of exclusive offers for NRIs on their Visa Platinum Debit Card, delivering exceptional value across travel, lifestyle, dining, and retail. These carefully curated benefit
The Peninsula
10/03/2025
Saudi Awwal Bank has been awarded the Sustainability Program of the Year 2024 at the Capital Markets Forum (CMF), organized by the Saudi Stock Exchange Group (Tadawul).
This achievement make
Saudi Gazette
10/03/2025
Saudi Aramco has lowered its crude oil prices for Asian buyers in April, marking the first reduction in three months. This price cut aligns with market expectations and follows the decision by OPEC+
Arab News
09/03/2025
United Development Company (UDC), the master developer of The Pearl and Gewan Islands, has continued its global track record of accomplishments by securing three new Guinness World Records. This rema
The Peninsula
07/03/2025
Talabat Kuwait has denied rumors of a security breach, assuring customers and partners that all personal and payment information remains fully secure.
In an official statement, Bader Al-Ghan
Trade Arabia
Financial Information Co.
P.O. Box 69410, Jeddah 11547, Saudi Arabia