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- MSX-listed industrial firms shine following signing of Oman-India CEPA
- Visa partners with Aldar to complete first end to end voice-enabled agentic payment in the region
- UAE accelerates toward 2026 with unmatched financial and digital strength
- Qatar records 34 more LNG cargoes in 11 months up to November: GECF
- Oman, Türkiye aim to raise bilateral trade to $5bn over next five years
- NBB signs deal with Procural to boost digital procurement capabilities
- Basrec partners with Lumofy to build future-ready workforce
- Burjeel Holdings appoints Dr Shamsheer Vayalil as CEO too
- Alba contains industrial fire safely
- ADNOC secures $2bn K-Sure-backed green projects funding
18/01/2015 06:21 AST
Oman Investment & Finance Company said it has established a dedicated quality centre to enhance the quality aspects of its billing operations and improve the customer service for utilities billing.
Accuracy and precision would be the main focus with which this centre would function, said a statement from the Omani firm.
The accomplishment of setting the quality centre is considered to be an important step towards a higher quality of service, and is result of company's continuous focus on efficiency.
The new centre relies on a dedicated and professional team, who operates on a customized platform of data analysis and monitoring; and operations management in order to conform the quality expectations.
The role of the quality centre focuses towards improving the customer experience as a short-term objective and minimising the commercial loss at electricity and water generation as a long-term objective.
The new facility has been established in co-ordination with Public Authority for Electricity & Water (PAEW), and Muscat Electricity Distribution Company (MEDCo).
Trade Arabia
07/04/2015
Oman Investment and Finance (OIFC) on Monday said that Wasel Exchange, its wholly owned subsidiary, started operations of its head office and first branch in Ghala.
OIFC last year said tha
Times of Oman
29/05/2014
The board of directors of Oman Investment and Finance Company (OIFC) yesterday decided to recommend a 25 per cent cash divided amounting to OMR5 million. This is subject to the approval of shareholde
Times of Oman
03/02/2014
Oman Investment and Finance Co (OIFC) posted a net profit of RO5.05mn for the nine-month period ended December 31, 2013, compared with RO1.75mn for the same period of the previous year - an incre
Muscat Daily
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22/12/2025
Visa and Aldar have announced a strategic collaboration that marks the first live implementation of Visa Intelligent Commerce in the region, introducing end-to-end, voice-enabled agentic payment expe
Khaleej Times
22/12/2025
The National Bank of Bahrain (NBB) has signed a strategic agreement with Procural, a Bahrain-based digital procurement and tendering platform.
The collaboration supports NBB's ongoing digita
Trade Arabia
22/12/2025
Bahrain Ship Repairing & Engineering Company (BASREC) has signed a strategic agreement with Lumofy, an AI-powered talent development and competency management platform, as part of its commitment to a
Trade Arabia
22/12/2025
Burjeel Holdings, a leading super-specialty healthcare services provider in MENA, has announced that its Board of Directors has approved the appointment of Dr Shamsheer Vayalil as Chief Executive Off
Trade Arabia
22/12/2025
Aluminium Bahrain (Alba), the world's largest aluminium smelter on one site, has swiftly contained an industrial fire that broke out at a power rectiformer in the morning of December 19, a company st
Trade Arabia
Financial Information Co.
Saudi Arabia